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Webinar - Customer Service re: Patients

When
3 Feb 2026
12:00 PM - 1:00 PM
Location
WEBINAR

Registration

Member
Non-Member – $35.00
Other Organization Member – $35.00

Customer Service re: Patients

Tuesday, February 3, 2026

12:00PM - 1:00PM EST

Presented By: Amy Fajardo, CS, RCM

MedCycle Solutions

Key Learning Objectives:

Who is your customer, knowing them
The difference between poor, good & excellent customer service
What your patients are looking for
How to deal with a patient complaint
Do’s & Don’ts
Training Tips

Can't make the webinar?

No problem! All registrants receive the recording and presentation slides

following the webinar.

(Members Attend Free, Non-members $35.00)

HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information.

Continuing Education Units, CEU's:

Earn 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.

Maine Medical Group Management Association | 866.222.3777
staff@mainemgma.com | P.O. Box 3403, Hamilton, NJ 08619